Sentiment Analysis Dashboards

We understand how your customers truly feel. Our AI analyzes conversations to detect frustration or dissatisfaction, allowing for timely intervention and improved service.

Intelligent Chatbots

Our AI-powered chatbots provide 24/7 support, answering common questions, resolving simple issues, and seamlessly routing complex inquiries to human agents.

Agent Assistance

Feelix AI isn't about replacing your team, it's about empowering them. We provide real-time suggestions, intelligent knowledge lookup, and guided workflows to help agents deliver exceptional service.

Smart Knowledge Bases

Feelix AI helps you leverage your existing resources. Our AI mines your knowledge base to suggest relevant solutions to both customers and service agents, drastically reducing resolution time.