Terms of Service
These terms of service outline the agreement between you and Feelix AI when using our services.
Last Updated: January 2025
Terms Overview
Key points about using our AI-powered customer service platform
Service Delivery
We provide AI-powered customer service solutions to improve your business operations
Customer Support
Our team is committed to helping you succeed with our platform
Regular Updates
We continuously improve our services and keep you informed of changes
1Acceptance of Terms
By accessing or using Feelix AI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These terms apply to all visitors, users, and others who access or use the service.
We reserve the right to update these terms at any time without prior notice.
2Description of Services
Feelix AI provides artificial intelligence-powered customer service solutions designed to improve customer interactions.
Our services include AI chatbots, automated response systems, and customer analytics tools.
We aim to provide reliable service but do not guarantee uninterrupted availability.
Service features and capabilities may vary and are subject to change based on technological improvements and business requirements.
3User Responsibilities
You are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate, current, and complete information during registration and use of our services.
You must not use our services for any unlawful purposes or in violation of any applicable regulations.
You are responsible for all activities that occur under your account and for ensuring compliance with these terms.
4Service Limitations
Our AI services are provided 'as is' without warranties of any kind, either express or implied.
We do not guarantee that our services will meet all your specific requirements or be error-free.
Service availability may be affected by maintenance, updates, or technical issues beyond our control.
We make no representations about the suitability of our services for any particular purpose.
Our liability is limited to the maximum extent permitted by applicable law.
5Intellectual Property
All content, features, and functionality of our services are owned by Feelix AI and are protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our proprietary technology without written permission.
Any feedback or suggestions you provide about our services may be used by us without restriction.
You retain ownership of any data you input into our systems, subject to our privacy policy.
6Termination
Either party may terminate the service agreement at any time with appropriate notice.
We reserve the right to suspend or terminate your access for violations of these terms.
Upon termination, your right to use our services ceases immediately.
Provisions regarding intellectual property, limitations of liability, and dispute resolution survive termination.
7Governing Law
These terms are governed by the laws of the Kingdom of Saudi Arabia.
Any disputes arising from these terms or use of our services will be subject to the jurisdiction of Saudi Arabian courts.
We comply with applicable data protection and privacy laws in the jurisdictions where we operate.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force.
8Changes to Terms
We may update these terms from time to time to reflect changes in our services or legal requirements.
Updated terms will be posted on our website with the effective date clearly indicated.
Your continued use of our services after changes constitutes acceptance of the updated terms.
We encourage you to review these terms periodically to stay informed of any changes.